Know before you go

location

I work inside Ludlow Bay Massage & Wellness Spa at

91 Village Way

Port Ludlow, WA 98365

Our building is next door to Jefferson Healthcare, below Brady Chiropractic. 

If you are having trouble finding me, try putting Jefferson Healthcare Port Ludlow into your GPS instead, we share a parking lot.

Please be respectful of other guests who may be receiving a massage or other relaxing service. Please speak softly and silence your phone, phone calls must be taken outside. If I am not up at the front desk when you arrive please take a seat and I will be with you shortly. The restroom is down the hall, third door on the left.

new clients

If this is your first appointment with me there will be some paperwork for you to fill out - please arrive on time or 5 minutes early.

The best way to reach me is via email marinaporterpmu@gmail.com or social media facebook/instagram: @marinaporterpmu

Please note that appointment start times and duration are approximate and may vary due to the nature of these services, if it is going to be more than a 5 minute delay I will do my best to give you a heads up. I encourage you to give yourself a little extra time for appointments, and not try to squeeze them in between other commitments, let me know at the beginning of your appointment if there is a time you need to leave by. 

These services are tedious and can’t be rushed, I take my time with every client which occasionally means that I run a few minutes behind.

If you think you will need extra time at your appointment please give me a heads up so that I can plan accordingly.

When scheduling select eyelash extensions full set and at the time of your appointment we can discuss exactly what you want your lashes to look like.

If you are coming from another artist and you currently have eyelash extensions you will need to book a "foreign fill". If your current lashes are applied properly and well taken care of I will be able to fill them, if not a removal will be necessary and full set price will apply.

I encourage you to send me a photo of your current lash situation prior to booking so that I can determine whether I will be able to fill them.

By scheduling a foreign fill you agree to pay full price if a full set is necessary.

If you are having trouble finding a time that works for you feel free to send me an email stating the type of service you are hoping to schedule and include your availability to be added to my cancellation list.

A 20% service charge applies to after hours appointments.

If you have any questions about my services, policies or scheduling before booking, don’t hesitate to send me an email at marinaporterpmu@gmail.com

CANCELLATION POLICY

Make sure you have thoroughly read the FAQ pages on my website to ensure that you are a good candidate for the service you are booking. If it is determined at the time of your appointment that you are unable to receive the service due to a contraindication outlined in the FAQ your appointment will be treated as a no-show. If you have any questions at all, or would like to schedule a consultation before booking, feel free to send me an email!

Some services require a a non-refundable booking fee to hold your appointment, this amount will be deducted from the total amount due at the time of service, if you cancel your appointment you will forfeit this booking fee.

A minimum of 48-hours notice is required to reschedule your appointment without paying a new booking fee. No-shows and cancellations with less than 48-hours notice will forfeit their booking fee the remainder of the full amount of the scheduled service will be charged to the card on file as this time slot has been set aside especially for you and I have turned away other clients who would have been waiting to get an appointment.

If there is an emergency please contact me as soon as possible. 

All other appointments: A credit card is required to hold your appointment. A minimum of 48-hours notice is required to cancel, reschedule, or change the type of service (such as changing from a fill appointment to a lash removal).  For no-shows/cancellations with less than 48 hours notice the full amount of the scheduled service will be charged to the card on file.

Located inside Ludlow Bay Massage and Wellness Spa​

91 Village Way

Port Ludlow, WA 98365

By appointment only.

marinaporterpmu@gmail.com

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© 2019 by Marina Porter.